January 20, 2004

Red Hat Announces Open Source Assurance to Safeguard Customer Investment

Today, Red Hat, Inc. (Nasdaq:RHAT), the world's leading provider of open source solutions to the enterprise, announced
that all existing and future Red Hat Enterprise Linux customers are now covered under the Open Source Assurance program. Red Hat designed the Open
Source Assurance program to provide customers a guarantee that their investment in open source solutions from Red Hat will generate long-term economic
value. The announcement of this program confirms Red Hat's unwavering commitment to its customers and open source.

A key feature of the Open Source Assurance Program is an Intellectual Property Warranty. The warranty ensures, that in the event that an infringement
issue is identified in Red Hat Enterprise Linux software code, Red Hat will replace the infringing code. Red Hat's warranty assures customers that
they can use Red Hat Enterprise Linux and related solutions without interruption. The warranty is available for all customers having a valid
registered subscription to Red Hat Enterprise Linux or related solutions.

"Enterprise platform deployments are key investments that should be protected. Red Hat customers have the security of a trusted partner to guarantee a
resolution should there be an issue for continued use." said Bryan Sims, vice president of Business Development at Red Hat. "We have provided this
guarantee to many of our large enterprise customers and we are now extending this guarantee to all customers who use Red Hat Enterprise Linux."

Link: redhat.com

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