Ancud IT-Beratung GmbH has completed the open source based workflow platform "CAPassist" for CAP Customer Advantage Program GmbH (CAP). CAP runs HappyDigits, with over 25 million customers one of the biggest customer incentive programs in Germany. "CAPassist" is a workflow portal that integrates the business processes between the CAP and their external suppliers such as marketing agencies and copy shops. The portal helps to make marketing campaigns significantly faster, easier, and more cost-efficient. "CAPassist" supports the user by providing personalized task management and context sensitive menus. It provides monitoring of the production progress by means of versionizing, automatic scheduling and document management.
"CAPassist" contains the Business Intelligence application "CAPbudget". "CAPbudget" is a tool for the management, evaluation, and analysis of marketing budgets and was implemented in only seven weeks.
Ancud IT exclusively used open source software for developing both applications: The open source portal framework Liferay, the free workflow engine jBPM and the open source components Hibernate, JSF, Spring, POI and iText. Ancud IT decided to use open source software in order to keep the customer independent of manufacturers and maintenance, and to lower licence costs. To underscore the open source aspect of the project, CAP is planning to publish parts of the “CAPassist” source code on the internet.
HappyDigits is the bonus program with many strong partners and many great rewards. With a single card, HappyDigits members can collect bonus points, so called ‘digits’, when going shopping, talking on the telephone, renting a car or purchasing package tours – independent of where they buy: At local stores, by telephone, catalogue, or online. The digits can be turned into attractive rewards. The card’s benefits include a free MasterCard and CallingCard functionality. You can earn Digits at Karstadt, T-Com, Quelle, T-Mobile, Kaiser´s, Tengelmann, neckermann.de, Sixt, A.T.U Autoteile-Unger, T-Online, Runners Point, Golf House, Hertie, Wertheim, the KaDeWe, Alsterhaus in Hamburg, and in the travel agencies Karstadt Reisen, Reise Quelle and Neckermann UrlaubsWelt. For further information about HappyDigits call 01805 / 880030 or go to www.happydigits.de.
CAP Customer Advantage Program GmbH (CAP) is the operating company of HappyDigits founded by Deutsche Telekom and KarstadtQuelle. CAP develops and markets the bonus system, is responsible for winning partners and manages the reward system.
About Ancud IT:
Ancud IT-Beratung GmbH provides solutions for enterprise portals, collaboration, business process management, business intelligence and e-commerce based on open source and proprietary software. Ancud IT is a German consulting, system integration and software company. It offers consultancy, conceptional design, process analysis and technical implementation from one source. For the implementation of enterprise portals Ancud IT uses best-of-breed open source software as well as proprietary applications. If existing products are not sufficient, Ancud IT develops own software solutions. This innovative approach leads to portals that meet the customer’s individual needs. Ancud IT was founded in 2002 by the long-time IT consultant Konstantin Böhm. Among its customers are companies like Siemens, Customer Advantage Program GmbH, memo, Wolff Worldwide and others. For further information about Ancud IT, please visit www.ancud.de."