Reporting bugs to Microsoft

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This morning, I set out to file a bug report with Microsoft. All I wanted was a simple form on a web page to file a bug report for Outlook and Outlook Express*. I did a Google search for “microsoft bug”. One of the top results is http://msdn.microsoft.com/bugs/default.asp, which has a nice big “Report a bug” link. That looked promising. I followed it and created the required Passport account. After signing in, I got a page allowing me to report bugs, but only for Microsoft’s development programs (Visual Studio, Visual C++, etc.). Denied.

Link: weblog.timaltman.com