SREs Wish Automation Solved All Their Problems

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Although the SRE job role is often defined as being about automation, the reality is that 59 percent of SREs agree there is too much toil (defined as manual, repetitive, tactical work that scales linearly) in their organization. Based on 188 survey responses from people holding SRE job roles, Catchpoint’s second annual SRE Report surprisingly found that almost half (49 percent) of the SREs believe their organization has not used automation to reduce toil.

Often being inspired by DevOps, SREs have high expectations for automation. Yet, there are key differences between the two and SRE responsibilities are much closer to those associated with systems administrators. SREs have the capability to automation and innovate but are often burdened by IT operations historical focus on incident management and reliability.

Read more at The New Stack