SugarCRM Inc. was one of the first application-specific open source companies. It has gone from three employees to over 160 between 2004 and 2008. SugarCRM has taken some heat over its dual-licensing system. Roberts explains why this licensing scheme is a financial necessity for the company, and offers some excellent advice for people who want to start their own open source-based companies.
Ogg version (right-click to download)