Since starting SugarCRM in April of 2004, the three founders pursued a belief where the best CRM application designed by following popular, open source technology would gain fast popularity and credibility and shake up an antiquated industry. The founders saw flaws throughout the CRM industry, namely the inaccessible product technology, the restricted software distribution methodology, and the skewed sales and marketing costs during their combined 20 years in the CRM industry. This encouraged them to design a new class of CRM business applications built on a new commercial open source business model.
Link: lxer.com
