January 15, 2002
Time to restructure tech support
Author: JT Smith
NewsFactor Network writes: "Networking under Linux was designed by experts, for experts. You can read all the documentation and install all the networking software available, but unless you intrinsically understand specific things about gateways, specific files and configuration protocols, you won't get your network going. What's worse, documentation is constantly outdated or "deprecated," as they say in the geek world. For example, much of the networking information I found on my Red Hat 7.2 documentation CD shows examples using a program called "netcfg." Unfortunately, those individuals that documented the software seem to have forgotten the fact that netcfg doesn't come with Red Hat 7.2."