September 12, 2002
The Toshiba standoff
"Many others have fought this battle in the past, but my education into the specifics of Microsoft's monopoly began a little over a month ago when I became interested in a Toshiba Portege 2000. While customizing the laptop with a sales representative at 1-800-TOSHIBA, I inquired as to whether I could purchase the device with no operating system installed. This question seemed to confuse the salesperson, who needed to pass the question on to a supervisor. Eventually, I was told that I could not purchase the hardware without a copy of Microsoft's OS pre-installed and this stipulation was not open to negotiation. At this point, I realized that on some level my rights as a consumer were being violated. I knew I needed to take a step back and educate myself before continuing this conversation. Here is what I found out:"