Increasingly, people who care about capturing the voice of the customer tell me that, rather than automating people out of the business process,
Web-Necessary applications enable organizations to bring the right talents to bear in support of the customer — and that means in sales and
marketing, not simple customer-service “support.”
Web-Necessary applications enable organizations to bring the right talents to bear in support of the customer — and that means in sales and
marketing, not simple customer-service “support.”
Link: crmbuyer.com
