ComputerWorld quotes users. "I'm quite annoyed at what they're doing," said Tim O'Neill, e-mail administrator at the U.S. Army's
Aberdeen Test Center at the Aberdeen Proving Ground in Maryland. "My agency spent a substantial
amount of money for seat licenses, plus the subscription [update] program, which is extremely costly. I feel
that they have taken our money and walked away from a commitment."
March 2, 2001