A thin line between traditional IT monitoring and management services and monitoring real-time operations divides what Zenoss offers its customers and what other vendors provide. The IT monitoring space is becoming more crowded with proprietary and open source software solutions. Zenoss, according to Chief Technology Officer Alan Conley, offers a uniform platform that extends its reach. “We are categorized as being in the monitoring space, but I really see us as participating in the real-time operations,” Conley said.
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