November 30, 1999
Microsoft's Xbox fails to wow Japanese market
Author: JT Smith
NewsFactor Network writes: "Japanese customers recently complained so vociferously about Xbox video-game consoles scratching the edges of discs played in them that Microsoft had to post a public apology on its Japanese Web site. But the defects -- which Microsoft said yesterday involve "significantly less than 1 percent of systems sold" in Japan -- may not be the biggest problem the company faces in trying to crack one of the most important video-game markets. The most daunting problem for Xbox could be the lukewarm reception it has received since it launched two weeks ago on the home turf of competitors Sony and Nintendo."